News Written By: Knoll Care Partnership

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Thoughts of our Customers

  • My Sister has been a resident firstly at The Knoll and now at Bowfell House since September 2019. From the first moment we visited the staff shone like a beacon on a very dark day. Their sense of commitment, empathy and dedication was palpable. We felt they were in a class of their own. The understanding shown to me and all my sister's family as we faced the very difficult decision to entrust our Sister to their care has been…

    Sister of a Resident

  • My mother has only been a resident in Bowfell house since mid-November and we have had nothing but exceptional care and service from all the team starting with the warm welcoming smile on arrival from Vicky to the housekeepers. The carers have cared for mum with dignity and warmth which has been a blessing for my sister and myself. It is good to know who to speak to with any feedback but so far everything is fabulous

    Daughter of a Resident.